Customer Service

We endeavor to design and offer the best quality products, reliability and impeccable customer service to our customers. We strive not only to meet customer expectations, but to exceed our customer’s expectations. If for any reason you are not satisfied with your purchase, please do not hesitate to Contact Us at 1-888-779-8803 or email: service@crystalplus.com and we will work to resolve any issues or questions that you may have. We understand the importance of your event or project and will do our best to ensure your complete satisfaction. Quality is not just considered another responsibility, it is a passion.



Track Order

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Frequently Asked Questions

Quickly find answers to questions about our company, website, products and services.



Return & Replacement Policy

We guarantee customer satisfaction! For defect, damage or wrong item shipped, we will replace right away.



Custom Award Inquiry

Our production team can take your creative ideas or customer custom orders and turn them into reality.



Contact Us

Should you have any questions or comments, please contact us by phone, fax or email.