- Our Promise | Best Crystal Awards, Trophies and Personalized Gifts | CrystalPlus.com
Best Quality Guarantee Plus+
We guarantee our products to be free of manufacturing errors or product defects. If there happens to be a quality issue, we will replace the same item with personalization if applicable and ship within 48 hours at our expense or offer a full refund. *Some minor bubbles or lines on molten glass or lead crystal products are inherent by nature. See Product Material for more info.
Get It Fast!!
CrystalPlus.com is committed to providing you with the fastest and most efficient award purchasing experience. We offer standard 48 hours turn-around for all of our products. Once you approve your artwork, your award will be shipped within 48 hours from our California facility.
On-Time Guarantee Plus+
The #1 priority in our industry is making sure your awards or personalized gifts arrive on time for your event. We treat each event we help recognize like it is your Super Bowl, and promise your awards will arrive before the big game using the most appropriate shipping method with our standard 2 business days production time after the proof approval is received or waived.
Guaranteed Accuracy and Dedicated Services
What really sets CrystalPlus.com apart from the competition is our meticulous attention to detail for every single order. We offer personalized customer service throughout the stages of graphic design and proofing. By doing so, it allows us to perfect your design with your approval before we begin the etching process. We also guarantee the quality of our deep sandblast etching that creates cleaner/sharper lines resulting in a more vivid and flawless logo/texts.
Learn more about our high quality engraving process
We understand that at any event, things can get hectic and chaotic. To give you one less thing to worry about, we add labeling on the outside of every box to ensure the correct award is given to the proper recipient. This special service we include with every purchase eliminates the time opening every box and searching for awards. We're here to make your event seamless and easy as possible!
Guaranteed Safe Delivery
We guarantee that all products will be delivered safely to the requested destination. Years of packaging experience using sufficient and smart packing materials has allowed us to reduce possible breakage during transit. In the unlikely event that damage does occur in transit, CrystalPlus.com will take full responsibility by replacing the damaged pieces. If we are notified for the damage within 48 hours of the package delivery, we will ship the replacement immediately at our expense.
Price Match 110% for Our Entire Product Line Without Any Hidden Fees!!
CrystalPlus.com is confident that not only do we have the highest quality of products, but we also have the lowest prices. Many companies have hidden fees; setup charges, engraving fees, artwork fees, rush service charges...etc., but not at CrystalPlus.com. The prices listed plus shipping/tax are your final cost with our Free standard engraving template as shown on our site. If you find the same item with a lower final cost for the same engraving at other site, just show us a proof and we will give you 10% off that lower price from the competitor.